Tangible Workshop for a New Operating Model

Process Support | Visual and Tangible Workshops

The Thought

Bringing together the executive team at a place by a lake to take an honest look at their current operating model and reshape it to become more customer centric.

The Shape

Alongside amazing consultants who guided the team through an intense process, I provided tangible materials, formats and images that helped them see their thoughts, stay focussed on them and give them shape.