Tangible Workshop for a New Operating Model
Process Support | Visual and Tangible Workshops
2019
The Thought
Bringing together the executive team at a place by a lake to take an honest look at their current operating model and reshape it to become more customer centric.
The Shape
Alongside amazing consultants who guided the team through an intense process, I provided tangible materials, formats and images that helped them see their thoughts, stay focussed on them and give them shape.